How to Decide What to Automate and How to Do It
Business Process Automation (BPA) uses technology to hand off tasks that would require manual effort and are prone to error. This allows employees to focus on more productive work and improve customer service.
However, before deciding what to automate and how to go about it, businesses must first be aware of their ability to adapt daily workflows. Additionally, they must determine which processes have the most potential for cost savings and other operational improvements. During this phase the teams will need to meet with managers and employees affected by the BPA project to ensure that they are able to clearly explain the benefits and address concerns.
After a team has decided the things to automate, they must decide on the appropriate tools to achieve it. Low-code automation software is a good choice. It allows business teams to utilize an intuitive interface to build automate, modify and monitor processes without needing IT support or an automated ticketing system. Some of the most popular examples are Blue Prism and UiPath.
Process discovery and identification: Examining the existing processes is essential prior to automatizing business processes It is therefore essential to have key employees participate in workshops and brainstorming sessions. These sessions will aid in gaining a better understanding of each step and pinpoint areas in need of improvement.
Once you’ve identified the areas that could benefit from automation of business processes You can begin to prototype and test your solution’s technological capabilities. When the system is ready to go, you’ll be required to train employees selecting top digital governance platforms on the new process and then implement the well-tested system.
Comments
This post currently has no comments.